Privacy Policy

1) What we collect

• Account details: name/username, email, password (hashed), age/eligibility confirmations, preferences.
• Gameplay & app/website telemetry: entries, win/loss events, feature usage, session times, crash logs, performance data.
• Device & identifiers: IP address, device/browser info, approximate location (from IP), cookie IDs, advertising/analytics identifiers where enabled.
• Payments/verification (if used): transaction references, payment status; we do not store full card numbers.
• Communications: support messages, emails, and records of consents/opt-outs.

2) How we use information

• Provide and secure the service, administer promotions/sweepstakes, and verify eligibility.
• Operate accounts, process transactions, prevent fraud, and enforce our terms.
• Analytics, testing and product improvement (including aggregated reporting).
• Send service messages and, where permitted, marketing (you can opt out anytime).
• Meet legal and compliance obligations in New Zealand.

3) Cookies & tracking

We use cookies/local storage and similar technologies for essential functions (login, security), preferences, analytics, and (where enabled) advertising measurement. You can control cookies in your browser and may disable non-essential cookies; some features may not work. Where required, we rely on your consent for non-essential tracking.

4) Sharing & third parties

We share personal information only as needed with service providers acting on our instructions, such as hosting, email/support tools, analytics providers, fraud prevention, and payment processors. We may also share information to comply with law, protect rights/safety, or as part of a business restructure (with appropriate safeguards). We do not sell your personal information.

5) International transfers

Some providers may process data outside New Zealand. We take reasonable steps to ensure overseas recipients protect information in a way comparable to the Privacy Act 2020 (for example, contractual protections and due diligence).

6) Security

We use administrative, technical and physical safeguards (such as access controls, encryption in transit, and monitoring). No method is 100% secure; please use a strong password and keep it confidential.

7) Retention

We keep personal information only as long as necessary for the purposes above, including legal, tax, dispute and fraud-prevention needs. We then delete or de-identify it where practicable.

8) Your rights (NZ)

You can request access to, or correction of, your personal information. If you think we have not handled your information properly, contact our Privacy Officer first. You may also complain to the Office of the Privacy Commissioner (OPC) in New Zealand.

9) Children

Our services are not intended for children who are not eligible under our rules. If you believe a child has provided us personal information, contact us to request deletion.

10) Changes

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.